Caroll grew up in Cannes on the French Riviera and moved to California to attend college. Upon graduating from UC Berkeley with a degree in Marketing and Finance, she began her career in the tech industry which now spans 25 years. The respect of her peers and clients led to being named "Best rep" of the year in 2018 by Plantronics. Her belief in creating an outstanding customer experience combined with a passion for helping people and the American Dream of home ownership made her decision to begin a career in real estate a natural one. Having lived and raised 2 children in this community, being married to a local business owner for over 20 years, Caroll has a vast knowledge of the market.
While still attached to her French roots, Santa Cruz is her home and allows her to enjoy everything this amazing area has to offer, swimming, biking, hiking, backpacking, and running along the coast. Her love for travel has taken her and her family throughout Europe, Asia, Central and South America. If you want to talk real estate and travel, you’ll enjoying working with Caroll!
*****Caroll is an amazing realtor and was a huge help to us as first time buyers. She walked us through the entire process with expertise, honesty, and kindness. From the early days of our home search, Caroll consistently presented us with tailored options to explore while respecting our timeline. We never felt pressured, but always felt supported. Throughout the escrow period, she helped us navigate some tricky negotiations and maintained great communication with all parties (us as buyers, the seller and seller's agent, the escrow officer, and various third parties). Our (somewhat incessant) questions were answered quickly and with a smile, and we always knew that we were in good hands. With a thorough knowledge of the Santa Cruz area and a genuine desire to find the right fit for her clients, Caroll is who you should call if you're looking to buy or sell! Merci Caroll! – Melissa C. Santa Cruz
*****Caroll was truly an amazing realtor to work with, a true gem. She is highly knowledgeable in every aspect of the buying experience. She was a pure joy to work with and is very impressive in her knowledge of the market, highly responsive, on top of things, on time, thorough and encouraging. She comes with my absolute highest recommendation! Marie C. Capitola
*****We had a wonderful experience working with Caroll to find and purchase a home in Santa Cruz! We started our search in July 2020, when inventory was low and demand was high. From our first interaction with Caroll, we were impressed! She did an amazing job of listening to what we wanted, understanding our priorities, and finding lots of options for us to explore. She was both proactive and highly responsive throughout our search, and as she got to know us better and better, she was able to identify which homes might meet our needs vs. which ones were likely to fall short. Caroll was also very knowledgable about the offer process, and she took the time to walk us through everything. In December, we made an offer that was accepted, and we closed on the home in January! We are so grateful to Caroll for all her guidance, and we will gladly recommend her to anyone else searching in Santa Cruz! – Tracy M. Santa Cruz
*****Caroll must be your first choice when looking for a Realtor in the Santa Cruz area. She's passionate about what she does, tenacious, whip-smart, and a fantastic communicator. She helped my wife and I both find our dream home on the West side of Santa Cruz, and sell our existing condo, all in a matter of days during the worst of the pandemic. She also used her extensive contacts in the contractor world to help us line up several repairs to our new house before we moved in. I'd recommend Caroll for your real estate needs without hesitation! – John Epperheimer
*****I had the pleasure and honor to work with and/or manage Caroll for almost 18 years. There are 3 things that I truly respect and admire about her. 1. Her ability to outperform her peers with 20-25% less time required 2. Her ability to focus on delivering true results vs. tactical measurements 3. The universal respect she earns from her Customers, Channel Partners, and Peers. This all stems from her very deep and consistent work ethic, unmatched aptitude, and overall charisma. – Boris Seibert, Head of Business-to-Business and Go-to-Market, Global Creativity and Productivity at Logitech
*****Having worked with Caroll for over 20 years, she is an incredible asset in all facets of sales and service from customer acquisition to retention. She is very creative in her approach and can break down barriers when faced with difficult situations. Caroll is very organized and reliable and will always get things done in a timely fashion. Her productivity is always at the higher end of the spectrum and her customers always enjoy working with her. – Mark Lipman, Revenue Grower | Strategic Planning | Team Builder | Sales Management | Change Management
*****We had the pleasure of working with Caroll Basile of Bailey Properties on the listing of the family beach house. Although we ultimately pulled the house of the market, we would not hesitate to use Caroll in the future. She was very thoughtful, professional, and knowledgeable. – Holly Bolivaqua
*****Caroll consulted me on my vacant Tokyo house. Her Referral to an English speaking Japanese Realtor, found a property manager who cleaned the house and rented it. Saving me weeks of work and a trip to Japan. Now I am getting income on property that was sitting vacant for a year. – Ben Tinetti