Caroll grew up in Cannes on the French Riviera and moved to California to attend college. Upon graduating from UC Berkeley with a degree in Marketing and Finance, she began her career in the tech industry which spanned 25 years. But her real passion of real estate started when she purchased her first home in her 20’s. Her belief in creating an outstanding customer experience combined with a passion for helping people and the American Dream of home ownership made her decision to begin a career in real estate a natural one. Having lived and raised 2 children in this community, being married to a local business owner for over 20 years, Caroll has a vast knowledge of the market.
While still attached to her French roots, Santa Cruz is her home and allows her to enjoy everything this amazing area has to offer, swimming, biking, hiking, backpacking, and running along the coast. Her love for travel has taken her and her family throughout Europe, Asia, Central and South America. If you want to talk real estate and travel, you’ll enjoy working with Caroll!
*****Caroll was incredibly helpful in working with a first-time buyer, such as myself. She immediately wanted to know about me to better tailor her search for the homes that could work for me. She was persistent in her search and very timely with notifying me of new listings. She made herself very available for showings. I appreciated her consistent check-ins and determination in helping me search for my ideal home. She was able to "nudge" me, but in a very kind way, which I needed! I so appreciate her attention to detail and at the same time, being able to see the whole picture and give me all the info I needed to make the big decisions! I would recommend her highly! – Sarah Eblen, Soquel, 2021
*****We were delighted to work with Caroll to buy our new home in Aptos. Caroll was patient as we viewed many properties and always offered valuable guidance but she did not pressure us at all. Her local knowledge, as well as her extensive connections, enabled us to see properties before they were on the market and understand what was coming soon. Most of all Caroll took time to get to know us, including our young daughter, who was happy to see her each weekend as we viewed houses. We highly recommend Caroll to anyone looking for a genuine, friendly, and knowledgeable realtor in Santa Cruz county. Merci beaucoup, Caroll. – Suzie Prince, Aptos, 2021
*****It was a real pleasure to work with Caroll to buy our condo. She has great contacts, knows the market, and has a wonderful enthusiasm for what she is doing. Very friendly and easy to work with while at the same time very professional. – Linda M. Capitola, 2021
*****We are living in our “forever” home, so I’ve not had the pleasure of buying or selling my house with Caroll’s help, but I have known her for over ten years as a colleague. We worked together on several projects, and I can vouch for her integrity and work ethic when “doing business”. Caroll is tireless, dedicated, and persistent when it comes to achieving her - and her client’s - goals. Her taste and sense of style are impeccable. As a longtime resident of Santa Cruz County, she knows the city inside and out. In other words, Caroll possesses all the attributes of a great realtor and I highly recommend her. – Susanne T. Santa Cruz, 2021
*****Caroll is an amazing realtor and was a huge help to us as first-time buyers. She walked us through the entire process with expertise, honesty, and kindness. From the early days of our home search, Caroll consistently presented us with tailored options to explore while respecting our timeline. We never felt pressured, but always felt supported. Throughout the escrow period, she helped us navigate some tricky negotiations and maintained great communication with all parties (us as buyers, the seller and seller's agent, the escrow officer, and various third parties). Our (somewhat incessant) questions were answered quickly and with a smile, and we always knew that we were in good hands. With a thorough knowledge of the Santa Cruz area and a genuine desire to find the right fit for her clients, Caroll is who you should call if you're looking to buy or sell! Merci Caroll! – Melissa Crowley, Santa Cruz, 2021
*****Caroll was truly an amazing realtor to work with, a true gem. She is highly knowledgeable in every aspect of the buying experience. She was a pure joy to work with and is very impressive in her knowledge of the market, highly responsive, on top of things, on time, thorough and encouraging. She comes with my absolute highest recommendation! Marie C. Capitola, 2020
*****We had a wonderful experience working with Caroll to find and purchase a home in Santa Cruz! We started our search in July 2020, when inventory was low and demand was high. From our first interaction with Caroll, we were impressed! She did an amazing job of listening to what we wanted, understanding our priorities, and finding lots of options for us to explore. She was both proactive and highly responsive throughout our search, and as she got to know us better and better, she was able to identify which homes might meet our needs vs. which ones were likely to fall short. Caroll was also very knowledgeable about the offer process, and she took the time to walk us through everything. In December, we made an offer that was accepted, and we closed on the home in January! We are so grateful to Caroll for all her guidance, and we will gladly recommend her to anyone else searching in Santa Cruz! – Tracy M. Santa Cruz, 2021
*****Caroll must be your first choice when looking for a Realtor in the Santa Cruz area. She's passionate about what she does, tenacious, whip-smart, and a fantastic communicator. She helped my wife and I both find our dream home on the Westside of Santa Cruz and sell our existing condo, all in a matter of days during the worst of the pandemic. She also used her extensive contacts in the contractor world to help us line up several repairs to our new house before we moved in. I'd recommend Caroll for your real estate needs without hesitation! – John Epperheimer, Santa Cruz, 2020
*****I had the pleasure and honor to work with and/or manage Caroll for almost 18 years. There are 3 things that I truly respect and admire about her. 1. Her ability to outperform her peers with 20-25% less time required 2. Her ability to focus on delivering true results vs. tactical measurements 3. The universal respect she earns from her Customers, Channel Partners, and Peers. This all stems from her very deep and consistent work ethic, unmatched aptitude, and overall charisma. – Boris Seibert, Head of Business-to-Business and Go-to-Market, Global Creativity and Productivity at Logitech, 2020
*****Having worked with Caroll for over 20 years, she is an incredible asset in all facets of sales and service from customer acquisition to retention. She is very creative in her approach and can break down barriers when faced with difficult situations. Caroll is very organized and reliable and will always get things done in a timely fashion. Her productivity is always at the higher end of the spectrum and her customers always enjoy working with her. – Mark Lipman, Revenue Grower | Strategic Planning | Team Builder | Sales Management | Change Management, 2020
*****We had the pleasure of working with Caroll Basile of Bailey Properties on the listing of the family beach house. Although we ultimately pulled the house of the market, we would not hesitate to use Caroll in the future. She was very thoughtful, professional, and knowledgeable. – Holly Bolivaqua, Aptos, 2020
*****Caroll consulted me on my vacant Tokyo house. Her Referral to an English-speaking Japanese Realtor found a property manager who cleaned the house and rented it. Saving me weeks of work and a trip to Japan. Now I am getting income on property that was sitting vacant for a year. – Ben Tinetti, Santa Cruz, 2019